Ravelin parters with Mastercard to enrich customer data with Mastercard Identity data, optimising model performance and providing users with an enhanced customer view on the customer profile. Contact your account manager to learn more about how to enable Mastercard Identity for your account.

Customer Profile

An Identity Risk Evaluation can be found in the Orders section of the customer profile. It shows some of the values sent from Mastercard Identity, there are additional values used in features for our machine learning model, these can be accessed via the query tool.

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Identity Risk Scores

Phone Number

Email Address

Billing Address and Delivery Address

IP Address

Suppressed responses

In some cases, Mastercard identity enrichment information can be suppressed. In these cases, a banner will display within the Identity risk evaluation on the customer’s profile.

Information is typically suppressed by Mastercard because of compliance considerations. For example, if someone has made a PII deletion request.

Query Tool

Additional data points available in the query tool under the Orders source as a nested field. To access these, simply create a new query with ‘Orders’ as a source and then select the fields you require under the nested field ‘Mastercard Identity Enrichment’.

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Rule conditions

Additionally, Mastercard identity data can be included in new or existing Rules.

Expand to show the available conditions